FAQs
Q: "What sizes are available for Sophfeet socks?"
Sophfeet socks are designed to fit most sizes, ranging from Women's size 5 US to Men's size 12 US.
Q: “How can I customize my socks?”
You can customize your socks by selecting from our range of designs and sizes available on our website. Unfortunately, we do not offer custom designs at this time.
Q: “ Are your socks suitable for [specific use], such as sports or formal occasions?”
Our socks are versatile and suitable for various occasions. We recommend checking the specific product details for more information on their intended use.
Q: “What materials are your socks made from?”
Our socks are made from a blend of 58% Recycled Polyester, 22% Nylon, 15% Cotton, and 5% Elastane. They are designed for comfort, durability, and style.
Q: Do you offer discounts for bulk orders?”
Yes, we offer discounts for bulk orders. Please contact us at wholesale@sophfeet.com for more information on pricing and customization options.
Q: “How do I initiate a return or exchange?”
To initiate a return or exchange, please contact our customer support team at info@sophfeet.com within 30 days of receiving your order. Please include your order number and reason for return or exchange in your email.
Q: “When can I expect my refund?”
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds are processed promptly and a credit will automatically be applied to your original method of payment.
Q: “What should I do if my order is damaged or incorrect?”
If your order arrives damaged or is incorrect, please contact us immediately at info@sophfeet.com with photos of the issue. We will work quickly to resolve the problem and ensure your satisfaction.
Q: “Can I track the status of my order?”
Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your package.Answer Content
Q: “How can I contact customer support for further assistance?”
If you have any further questions or need assistance after receiving your order, please reach out to our customer support team at info@sophfeet.com. We're here to help!